Shipping & Returns


Please be sure that you are entering in your full and correct mailing address. Incomplete or Incorrect shipping addresses may result in your order being sent back to us or abandoned.  It is always helpful to provide an email or phone number, just in case we may need to contact you to verify your information. 

Naturally Enchanted is not responsible for any lost or stolen packages.  

Processing Time

Our official rule is to allow 7-10 business days for processing before your order is shipped due to the fact our products are being handmade. Please also allow 2-5 business for shipping all orders. This also applies to all pickup orders. 


Return Policy and Shipping Policy

All sales are FINAL. If your order is incorrect, please reach out to us as soon as possible. If you receive extra product, you can keep them!


Tips on Caring for the products

Keep the product out of heat and direct sunlight. If your body butters or scrubs come to you melted from transit or the heat from being outside, just refrigerate them and they will return back in their natural form. 

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